Frequently Asked Questions About FedEx Office Printing

Standard black-and-white copies cost $0.12 per page for 8.5x11 inch paper, while color copies run $0.59 per page. Volume discounts apply for orders exceeding 100 pages, typically reducing costs by 10-20%. Presentation-quality printing on premium paper costs $0.79 per page for black-and-white and $1.89 per page for color. Additional services like binding add $3.50 to $8.00 per document depending on the method chosen (coil, comb, or thermal binding). Double-sided printing costs approximately 1.5 times the single-sided rate rather than double, making it a cost-effective option for longer documents. Specialty papers, cardstock, and transparency films carry surcharges of $0.25 to $1.50 per sheet depending on the material selected.

FedEx Office accepts PDF, Microsoft Word (DOC/DOCX), Excel (XLS/XLSX), PowerPoint (PPT/PPTX), JPEG, PNG, TIFF, and Adobe InDesign files. PDF format is strongly preferred for anything beyond basic documents because it preserves formatting, fonts, and images consistently across different computer systems. For professional projects like brochures, business cards, or marketing materials, submit PDF/X-1a or PDF/X-4 files to ensure color accuracy and proper output. Microsoft Office files may experience formatting shifts if the FedEx Office computer lacks specific fonts installed on your system. Image files work well for photo printing but should be high-resolution (300 DPI minimum) to avoid pixelation. Staff can convert most formats at the counter, but this may add 10-15 minutes to processing time and occasionally results in layout changes that require customer approval before printing.

Simple copy jobs under 50 pages typically complete within 15-30 minutes during non-peak hours. Standard printing projects of 100-500 pages take 1-2 hours depending on current queue length and whether finishing services like binding or stapling are required. Business cards require 24-48 hours for standard service, though some locations offer same-day service for rush orders with a 50% surcharge. Large-format items like banners and posters usually need 24 hours but can be expedited to same-day for an additional fee. Complex projects involving design assistance, multiple proofs, or specialty materials may require 2-5 business days. Peak times (Monday mornings, lunch hours from 12-1 PM, and late afternoons from 4-6 PM) can add 30-60 minutes to standard turnaround times. Calling ahead or using online ordering with scheduled pickup times helps avoid delays during busy periods.

Yes, FedEx Office offers multiple remote printing options. The FedEx Office mobile app (available for iOS and Android) allows you to upload documents directly from your phone, select print options, choose a location, and pay through the app. You receive a notification when your order is ready for pickup. Email printing works by sending documents to a location-specific email address provided when you create an online account. Cloud printing connects to Google Drive, Dropbox, and OneDrive, letting you access files stored online without downloading them to your device first. Self-service kiosks in stores accept USB drives, SD cards, and direct connections from laptops. Remote printing typically adds no extra fees beyond standard printing costs, making it convenient for travelers or people without immediate computer access. Files submitted through the app or online portal are held securely for 7 days before automatic deletion.

FedEx Office provides basic design assistance at most locations, though capabilities vary by store. Staff can help with simple layout adjustments, resizing images, adding text to templates, and formatting documents for proper printing. More complex design work like creating logos, custom graphics, or multi-page layouts typically requires using their online design templates or hiring an outside designer. The company offers pre-made templates for business cards, flyers, brochures, and postcards that customers can customize with their own text and images. Some flagship locations in major cities have dedicated design specialists who can create custom materials for hourly fees ranging from $75 to $125. For extensive design needs, most customers either use professional designers before coming to FedEx Office or utilize online design platforms like Canva, then submit finished files for printing. The staff focuses primarily on production and technical assistance rather than creative design services.

Standard document printing maxes out at 11x17 inches (tabloid size) on most in-store copy machines. Large-format printers handle widths up to 60 inches with virtually unlimited length, making them suitable for banners, posters, and architectural drawings. Common large-format sizes include 24x36 inches for posters ($28-$45), 36x48 inches for trade show graphics ($55-$85), and custom banner sizes up to 5 feet tall by 50 feet long. Engineering and architectural prints accommodate blueprints and technical drawings up to 36 inches wide on roll paper. Maximum print size varies slightly by location based on equipment availability, so calling ahead for very large projects ensures the specific store can handle your requirements. Most locations can also mount large prints on foam board, gator board, or vinyl for additional durability and professional presentation.

Yes, FedEx Office maintains professional-grade equipment and paper stocks suitable for business applications. Standard copy paper is 20-pound weight, adequate for internal documents and everyday printing. Premium presentation paper at 28-32 pound weight provides better opacity and a more substantial feel for client-facing materials. Cardstock options range from 65-pound cover stock for basic business cards to 110-pound cardstock for premium cards and invitations. Color accuracy meets industry standards with regular calibration of digital presses, though critical color-matching projects may benefit from requesting a proof before full production runs. The equipment includes Xerox digital presses capable of 2400 x 2400 DPI resolution, which produces sharp text and detailed images comparable to traditional offset printing for runs under 1,000 copies. Finishing options like UV coating, lamination, and professional binding enhance durability and appearance for important presentations and marketing materials.

Same-day service is available for most standard printing projects submitted before early afternoon, typically by 2-3 PM depending on location. Simple copies, standard document printing, and basic binding usually complete within hours. Posters and some banner sizes can be produced same-day if ordered in the morning. Business cards, specialty finishing services, and large-volume projects (over 1,000 copies) generally require 24-48 hours minimum. Rush service fees of 25-50% apply to same-day requests for items that normally take longer. The 24-hour locations in major metropolitan areas offer overnight printing for projects submitted in the evening, ready for morning pickup. Availability depends on current workload, equipment functionality, and staffing levels, so calling ahead to confirm same-day capability for your specific project prevents disappointment. Online orders placed after 5 PM typically count as next-business-day orders rather than same-day.